Launching QuickServe – Elevating Hospitality at Venues

We are excited to announce the launch of QuickServe, our new tablet-based software solution designed to elevate the hospitality experience at stadiums and venues. QuickServe is here to streamline operations, enhance guest satisfaction, and boost sales. Here’s everything you need to know about this innovative product. 

What is QuickServe? 

QuickServe is Kappture’s cutting-edge solution that acts as a personal concierge for guests. It empowers customers to order directly from their tables or hospitality boxes, transforming the traditional service model into a seamless, efficient experience. 

Key Features 

• Streamlined Ordering: Guests can easily browse the menu and place their orders directly from their seats, eliminating the need to wait for staff. 

• Real-time Menu Management: Venue operators can update menu items instantly, ensuring guests always see the most accurate offerings. 

• Multiple Payment Options: Venues can enable their guests to pay via any of the three payment options – online payment using QR code, account billing, or card payment through a PED, providing flexibility and convenience. 

User Journey with QuickServe 

1. Entering the Hospitality Box: Guests settle into their hospitality boxes or tables. 

2. Placing the Order: Using the tablet, they browse the menu and make selections. 

3. Adding Selections to Basket: Guests add their choices to the basket and review their order. 

4. Completing Checkout: They proceed to checkout finish payment. 

5. Order Sent to Kitchen: The order is sent directly to the kitchen via the management screen. 

6. Order Fulfilled: The kitchen prepares the order. 

7. Order Delivered: Staff delivers the order directly to the guests’ table or box. 

With QuickServe, we’re transforming the hospitality experience, making it more efficient and enjoyable for both guests and staff.